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How do I return an item?

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt, please contact us immediately after your package arrives for a return authorization claim number. All claims MUST be made within 14 days of receipt of order. Please contact us at info@ihrsa.org or phone us at 617-951-0055 or 800-228-4772 for return authorizations.