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Customer Service Hours: Monday - Friday 8:00 A.M. - 4:30 P.M. PST

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Return to Help Index
Pricing and Billing
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Do I have to pay sales tax?
  All orders are charged the sales tax of the state our warehouse is located (California).
I have a question on my charges.
  Click the "My Account" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
 
Ordering online with the IHRSA Resource Center is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure. IHRSA accepts valid personal, government and institutional Visa, MasterCard, American Express, and Discover credit cards.

Alternate Payment Methods

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a U.S. Postal Money Order or a corporate, institutional, government, or personal check. Payment by check may delay your order since we must wait for your funds to clear before we ship any merchandise. Please make checks and money orders to:

Healthy Learning
PO Box 1828
Monterey, CA 93942

Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check. To order by check, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above.

To order with a credit card by fax, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, and fax the form with your credit card number to us at: 831-372-6075.

The IHRSA Resource Center also accepts purchase orders from recognized institutions and organizations. Please email us at info@ihrsa.org or phone us toll free at 1-855-855-2863 for information about using purchase orders.