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Hospitality-Based Selling: Train the Science, Hire the Soul



Author: Shawn Stewart
Length: 47 minutes
Published: 2017
Format: DVD

Product Code: 827008401895
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Hospitality-Based Selling: Train the Science, Hire the Soul explores how clubs can use hospitality in their sales process to compete with studios and attract the millennial market. The video also details the skills, knowledge, and tools that are needed to drive bottom-line performance. In addition, the video offers simple tips concerning how clubs can increase their level of corporate memberships. Furthermore, the video reviews proven methods for earning referrals, as well as discusses the four key management abilities involving sales—managing sales performance; sales coaching; recruiting and selecting sales “STARs;” and sales leadership.

Among the topics covered: 

• What’s the difference between customer service and hospitality? 
• Hospitality concepts 
• Build rapport 
• Sales skills 
• Overcoming objections 
• Prospecting 
• Corporate wellness 
• Hospitality-driven referrals 
• The 7 habits of highly effective hospitality-based sales people