In this IHRSA webinar, sponsored by ABC Financial, you will learn how to improve your health club's member retention rate. Member retention is a primary concern of health club owners. Keeping loyal members is valuable to your business, even when you've reached your membership goals. Gain knowledge on how customer satisfaction and service, employee training and word of mouth add up to your retention success.
Highlights:
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Learn how to nurture, intergrade and retain your new members.
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Learn how to design a coach program that is proven to retain new members.
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Effective retention programs that are proven to work.
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Create a service culture to attract and retain new members.
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Analyze the importance of your new members
