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A Retention Reboot



Author: Paul Brown
Length: 74 minutes
Published: 2016
Format: DVD

Product Code: 827008390793
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DVD
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Price $49.95
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A Retention Reboot explains how health/fitness clubs can maximize the lifespan and loyalty of each and every member. The DVD also reviews long-held beliefs and instincts on why clients quit. In addition, the DVD looks at several of the customer service standards that were once commonplace in the industry. Furthermore, the DVD details clear differentiations in the various retention models and points out how a club can stand out, in this regard, from the crowd. The DVD also addresses how to systemize and replicate its retention efforts to achieve the greatest results.

Among the topics covered: 

• Why reboot? 
• Plague & pestilence 
• Our clubs are full of the survivors 
• Three key types 
• Checks