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Unlock the Service Within Us

Author: Frank Ancharski
Length: 91 minutes
Published: 2014
Format: DVD

Product Code: 827008337897
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Price $49.95
Member Price $49.95
Price $55.00
Member Price $55.00
Price $37.46
Member Price $37.46
Unlock the Service Within Us looks at the fact that service involves touching the emotions. In that regard, the DVD explains how to create a service mindset. The DVD also points out several important facts concerning service, as well as discusses the need for health/fitness club professionals to be able to relate to the facility’s members. In addition, the DVD details several practical ideas for delivering great service.

Among the topics covered: 

• Creating a service mindset 
• Understanding service facts 
• What is a member? 
• Mission statement 
• Practical service ideas 
• Deliver moments of magic 
• Story of faithful service 
• Suggestion: daily service focus 
• Promise