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Revolutionizing Member Retention with New Concepts

Author: Bonnie Patrick Mattalian
Length: 64 minutes
Published: 2014
Format: Webinar

Product Code: 2014618
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Price $79.00
Member Price $0.00
In this IHRSA webinar, which is sponsored by Cybex, you will learn some new ideas for improving your health club's member retention rate. Highlights include:
  • Discover new data points to understand retention opportunities and metrics.
  • Understand best practices for new member acquisition and integration, and how that can directly impact retention.
  • Identify the three "P's" that directly impact retention, and receive ideas to immediately implement and impact outcomes.
  • Understand the influencing factors for retaining different markets.
  • Review a retention case study from a site with analytics, solutions, and results to replicate.