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Simple Truths of Service

Author: Frank Ancharski
Length: 81 minutes
Published: 2013
Format: Webinar2

Product Code: 2013613
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Price $79.00
Member Price $39.00
In this IHRSA webinar, sponsored by Cybex, you will learn how to improve your health club's member service.

Highlights include:
  • Obtain a better understanding on service facts.
  • Gain an understanding of the importance of having a culture based on service.
  • Explore practical approaches to delivering a service culture.
  • Understand why you must be accountable to service promises.
  • Learn from service nightmares and dreams.