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Increase Member Retention by Creating a Positive Experience (Webinar)



Author: Vaughn Marxhausen
Length: 85 minutes
Published: 2013
Format: Webinar

Product Code: 2013602
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Webinar
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Price $79.00
Member Price $39.00
In this IHRSA webinar, sponsored by Cybex, you will learn how to improve member retention in your health club.

Highlights include:

* Gain insight on how to educate your staff to become key factors for increased member retention.
* Learn how to be more effective in screening potential members at the point of sale to prevent high attrition.
* Learn how to use e-mail and social media to keep your members coming back to the club.
* Discover how to create programs to retain members who do not use personal training or group exercise.
* Identify random acts of kindness that go further than well planned-out appreciation events.