Don't see what you want? Call us today at 888-229-5745
Customer Service Hours: Monday - Friday 8:00 A.M. - 4:30 P.M. PST

  facebooktwitterYouTube
 
**Make sure you are signed in before attempting to make purchase**

  Products by Category

credit cards

Attracting and Retaining Clients— Secrets to Know for Business Success



Author: Nicki Anderson
Length: 60 minutes
Published: 2012
Format: DVD

Product Code: 827008233694
E-mail this product to a friend E-mail this product to a friend

DVD
Quantity:   
Price $49.95
Member Price $49.95
Customer service is one of those areas in business that is commonly overlooked. Attracting and Retaining Clients—Secrets to Know for Business Success explains why exceptional customer service serves as the core foundation of a solid business. The DVD looks at the need to understand the buying behavior of individuals and outlines what great companies do with regard to satisfying their customers. The DVD also details 10 proven customer service secrets that can help personal trainers achieve positive growth in their business.

Among the topics covered:

• So what is customer service?
• Understand your customers’ buying behavior
• What great companies do
• Broken promises
• Alienating customers
• Pay attention to the return of investment for your customer service initiative
• 10 customer service secrets
• What every business owner must know