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Create an Exceptional Brand Experience

Author: Kari Bedgood
Length: 88 minutes
Published: 2012
Format: Webinar

Product Code: 593
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Price $79.00
Member Price $0.00
In this IHRSA webinar, sponsored by CYBEX, you will learn how to create an exceptional brand experience in your health club.

Highlights include:

* Learn how to create a memorable brand experience through various in-club, online and community touch points that build customer loyalty.
* Discuss how to leverage your most loyal members.
* Discover how to connect your brand to likely 'joiners' on an emotional, more personal level.
* Understand the power of word-of-mouth to better manage your reputation.
* Learn how to open lines of communication in order to build relationships and increase levels of customer service.