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IHRSA Member Retention Report: Measuring Retention



Author: Presented by IHRSA
Length: 6 pages
Published: 2012
Format: PDF

Product Code: MRR-Summer2012
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The IHRSA Member Retention Report is a quarterly report designed to help club operators improve efforts around membership retention. Powered by The Retention People, this edition (Volume 1: Issue 2) examines the impact of e-mail on increasing usage and reducing cancellation rates.