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Improve Retention…It Begins on Day One of Their Membership

Author: Cary Wing
Length: 45 minutes
Published: 2012
Format: MP3

Product Code: 12CONV22
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Price $10.00
Member Price $0.00
This session was recorded during IHRSA's 31st Annual International Convention & Trade Show in March 2012.

Session Highlights:

* Learn innovative strategies to increase facility retention rates
* Identify methods to improve exercise adherence of new members through a 12-week program
* Understand the value of building a relationship and developing a rapport with new members
* Identify methods to engage the entire staff in member retention
* Identify methods through the use of technology and social media to engage new members