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IHRSA Member Retention Report: Measuring Retention



Author: Presented by IHRSA
Length: 6 pages
Published: 2012
Format: PDF

Product Code: MRR-Spring2012
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The IHRSA Member Retention Report is a quarterly report designed to help club operators improve efforts around membership retention. Powered by The Retention People, this first issue examines ways of measuring and understanding member retention. Attrition and lifetime value are also examined.