Don't see what you want? Call us today at 888-229-5745
Customer Service Hours: Monday - Friday 8:00 A.M. - 4:30 P.M. PST

  facebooktwitterYouTube
 
**Make sure you are signed in before attempting to make purchase**

  Products by Category

credit cards

Catch and NO Release: How to Retain Your Fitness Members
Catch and NO Release: How to Retain Your Fitness Members

Catch and NO Release: How to Retain Your Fitness Members

Author: Scott Chovanec
Length: 76 minutes
Published: 2010
Format: DVD

Product Code: 827008088195
E-mail this product to a friend E-mail this product to a friend

DVD
Quantity:   
Price $49.95
Member Price $49.95
DOWNLOAD
Quantity:   
Price $37.46
Member Price $37.46
STREAMING
Quantity:   
Price $37.46
Member Price $37.46
DVD+DOWNLOAD
Quantity:   
Price $55.00
Member Price $55.00
DVD+STREAMING
Quantity:   
Price $55.00
Member Price $55.00
Catch and NO Release: How to Retain Your Fitness Members details what research shows organizations about the needs and interests of individuals who engage in their fitness programs. The DVD outlines 10 tips that can be used to create a culture of customer service that will enhance member retention levels. The DVD also outlines three important things that members want but are afraid to ask for, as well as reviews five top marketing programs that reward and recognize an organization’s fitness members.

Among the topics covered:

• Tools for facing increased competition
• FACS—what I see
• Nutrition for retention
• Service leaders
• What is a customer?
• Measuring customer satisfaction
• Why do we lose customers?
• What customers really want
• More service Rx