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Retention2010: The Challenge of Keeping Members & 100 Million by 2010's Official Face-to-Face Retention Solution
Retention2010: The Challenge of Keeping Members & 100 Million by 2010's Official Face-to-Face Retention Solution

Retention2010: The Challenge of Keeping Members & 100 Million by 2010's Official Face-to-Face Retention Solution

Author: Presented by IHRSA
Format: MP3

Product Code: 06CV44
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Monday, March 20, 2006
Member Service & Retention Track


As we get closer to achieving IHRSA's global goal of 100 million by 2010, the focus on retaining our members become more important than ever. Australia's Paul Brown has led the charge in retention systems development for then past decade and now teams up with IHRSA to launch the official Retention2010, Face to Face Program to help IHRSA member clubs of all sizes and locations around the world to improve profits and market share through a proven turn-key retention system. Hear the research and hard lessons learned through many years of refinement and testing in hundreds of clubs, across four continents, to get a workable, simple and sustainable solution to the challenge of early attrition and retaining long term loyalty. Includes an official launch, by Mr. John McCarthy, of the Retention2010, Face to Face System, IHRSA's 100 million x 2010 Retention Program.

This session was presented by Paul Brown of Face to Face Retention Systems.