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Resolving the Retention Puzzle: Results from Winning the Retention Battle, Part 3
Resolving the Retention Puzzle: Results from Winning the Retention Battle, Part 3

Resolving the Retention Puzzle: Results from Winning the Retention Battle, Part 3

Author: Presented by IHRSA
Format: MP3

Product Code: 05cv83
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Member Service & Retention Track

Learn the results of the most in-depth retention research carried out to date, learn the key drivers for short and long term retention, learn the modifiable risk factors for premature attrition, be able to estimate the number of terminations avoided by investing in different retention strategies, and be able to develop cost-effective strategies for cutting attrition.

This session was presented by Dr. Melvyn Hillsdon from the University College London.