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Member Retention: Why It's More than a Program
Member Retention: Why It's More than a Program

Member Retention: Why It's More than a Program

Author: Presented by IHRSA
Format: MP3

Product Code: 06CV32
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MP3
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Price $10.00
Member Price $0.00

Monday, March 20, 2006
Member Service & Retention Track

  • Learn how to positively affect their retention rate
  • Learn the role that management and staff have on retention
  • Learn the role that facilities and equipment have on retention
  • Learn how to properly integrate new members into the club
  • Learn how to effectively connect all departments in the retention department

This session was presented by Chezare Misko of Wisconsin Athletic Club, Inc.