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Integrating a Comprehensive Delivery System for Consistent Customer Service
Integrating a Comprehensive Delivery System for Consistent Customer Service

Integrating a Comprehensive Delivery System for Consistent Customer Service

Author: Presented by IHRSA
Format: MP3

Product Code: 07CV25
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MP3
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Price $10.00
Member Price $0.00

Member Service & Retention Track

  • Learn how to offer consistent service delivery throughout all member touch points
  • Understand leadership alignment
  • Realize management of the critical few
  • Learn to put focus and intensity in creating the ""wow"" factor
  • Unlock the ""connection lock"" to offering inclusive service for all members
This session is presented by Bill McBride, Chief Operating Officer, Club One, Inc.

Order the DVD version of this audio session and see the speaker and PowerPoint for $39.95 (member price).