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How to Offer "5-Star" Customer Service in Your Club
How to Offer

How to Offer

Author: Presented by IHRSA
Format: MP3

Product Code: 07CV108
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Price $10.00
Member Price $0.00

Member Service & Retention

  • Learn how customer service is flawlessly provided in a high-end hotel health club & spa
  • Learn how to implement those strategies into your facility
  • Learn how to make sure all of your staff deliver consistent customer service
  • Learn how to establish customer service standards
  • Learn how to effectively handle difficult customers
  • Learn how to make customer service an art form in your club 
This session is moderated by Josh Yonushonis, Regional Manager, WTS International.

Order the DVD version of this audio session and see the speaker and PowerPoint for $39.95 (member price).