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Melissa Christie is the Director of Member Experience and Integration at the Newtown Athletic Club in Newtown, Pennsylvania. After many years in the corporate world with General Electric in the area of process streamlining, she identified the need for a systemized approach to membership retention.



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Become a Retention Pioneer: Be Fearless, Be First, Be Fantastic

Author: Melissa Christie
This educational session was recorded during IHRSA 2015 in Los Angeles, CA. This is a MP3 (audio-only) download.
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Product Code: 15CONV02

 

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Build Your Member Experience & Retention Will Follow

Author: Melissa Christie
In this IHRSA webinar, you will learn how to improve the overall member experience at your club and improve your retention rates.
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Product Code: 2015636

 

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Become a Retention Pioneer—Be First, Be Fearless, Be Fabulous

Author: Melissa Christie
Length 99 minutes
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Product Code: 827008357598