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Patricia C. Amend, MA, has worked for more than 20 years as an independent feature writer, columnist, editor, and author. She has contributed some 700 articles to CBI magazine, published by the International Health, Racquet & Sportsclub Association (IHRSA), and in January 2012 was named its executive editor. Amend is co-author of The Exercise Exchange Program and The 30-Minute Fitness Solution: A Four-Step Plan for Women of All Ages.

Stephen J. Tharrett, MS, is currently the owner and president of Club Industry Consulting, a global consulting business established in 2006 as well as a partner in Club Intel, a global firm focused on market research and the engagement of customers and members. He is the author or co-author of four management textbooks including Fitness Management, Third Edition and is also the co-editor of ACSM’s Health/ Fitness Facility Standards and Guidelines, Fourth Edition. Tharrett is a former president of IHRSA, having served as president of the international association from 1996–1997.

101 Strategies for Improving Member Retention in Health/Fitness Clubs

Author: Patricia C. Amend, Stephen J. Tharrett
Length 78 pages
Preview available
Also available as an eBook
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Product Code: 9781606792131