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Employee Engagement: A Leadership Commitment

Author: Luke Carlson
Length 64 minutes
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Product Code: 827008402397

 

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Hospitality-Based Selling: Train the Science, Hire the Soul

Author: Shawn Stewart
Length 47 minutes
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Product Code: 827008401895

 

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Opportunities to Improve the Fitness-Wellness-Medical Continuum

Author: Bill McBride
Length 52 minutes
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Product Code: 827008400294

 

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Implementing a Medical Wellness Program in Your Club

Author: Greg Degnan
Length 75 minutes
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Product Code: 827008399390

 

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Big Box, Budgets, and Boutiques: Who’s Winning the Retention Battle?

Author: Paul Bedford
Length 65 minutes
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Product Code: 827008396191

 

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The Art of Managing Member Suggestions & Complaints

Author: Chris Stevenson
Length 59 minutes
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Product Code: 827008388790

 

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Unlock the Service Within Us

Author: Frank Ancharski
Published 2014
Length 91 minutes

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Product Code: 827008337897

 

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HIPAA-TIZE Your Club: Protecting Your Member’s Right to Privacy

Author: Linda Howard
Published 2014
Length 89 minutes

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Product Code: 827008335794

 

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Differentiating Your Fitness Facility through Customer Service

Author: Chris Stevenson
Published 2014
Length 62 minutes

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Product Code: 827008335398

 

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The Group Fitness Trifecta

Author: Shannon Fable
Length 88 minutes
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Product Code: 827008272198

 

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Grow Your Business by Managing Your Staff Effectively Or How to Be the Sugar to Make the Pie Sweet

Author: Manny Escalante
Length 78 minutes
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Product Code: 827008272099

 

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Widening the Circle: Attracting African American Girls to Your Organization

Author: Niambi Jaha-Echols
Length 54 minutes
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Product Code: 827008247097

 

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The Game Changer: The Importance of Diversity in Your Setting

Author: Joann Jackson, David H. Perrin
Length 84 minutes
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Product Code: 827008240593

 

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Share This With Your Clients: The Exciting New Research on Happiness

Author: Mary M. Yoke
Length 62 minutes
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Product Code: 827008234493

 

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Attracting and Retaining Clients— Secrets to Know for Business Success

Author: Nicki Anderson
Length 60 minutes
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Product Code: 827008233694

 

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Building a Five-Star, Customer-Focused Team

Author: Theresa Amaya
Length 91 minutes
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Product Code: 827008227099

 

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Relationships, Results, Retention, and Referrals

Author: Michael McDonald
Length 55 minutes
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Product Code: 827008227198

 

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Customer Service: Making Members Feel Special

Author: Patricia Kirk
Length 55 minutes
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Product Code: 827008227396

 

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Hiring & Cross-Training Your Personal Trainers for Success

Author: Jason Mason
Length 61 minutes
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Product Code: 827008228294

 

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Effectively Launch New Programs/Concepts at Your Club

Author: Jennifer Wilson
Length 52 minutes
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Product Code: 827008227495

 
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