Don't see what you want? Call us today at 888-229-5745
Customer Service Hours: Monday - Friday 8:00 A.M. - 4:30 P.M. PST

  facebooktwitterYouTube
 
**Make sure you are signed in before attempting to make purchase**

Page:Move Previous 1 2 3 4 5

BUY NOW
Measuring and Managing Profitable Group Fitness: The Key to Membership Retention

Author: Sara Kooperman
Discusses the growing focus on membership retention and managing by the numbers.
(read more...)

Product Code: 827008098590

 

BUY NOW
Making Your Front Desk Work for You and Your Customers

Author: Jeanne Wunderle
Details three major components of all front desks—technology, personnel and design—and then explores several tested strategies for ensuring that a facility’s front-desk operation is successful.
(read more...)

Product Code: 827008101498

 

BUY NOW
Understanding and Being Prepared for a Decade of Change

Author: Thomas Plummer
Features a workshop that explores what clubs need to do to be successful in the current competitive market.
(read more...)

Product Code: 827008097692

 

BUY NOW
Differentiate or Die! Three Steps to Uncovering Your Uniqueness

Author: Donna Hutchinson
Explores why it is important that organizations determine what is it that they provide that is different from what every other facility has to offer.
(read more...)

Product Code: 827008094592

 

BUY NOW
Catch and NO Release: How to Retain Your Fitness Members

Author: Scott Chovanec
Details what research shows organizations about the needs and interests of individuals who engage in their fitness programs.
(read more...)

Product Code: 827008088195

 

BUY NOW
The Member Management Life Cycle—From Prospect to Member to Former Member

Author: Rob Bishop, Barry Klein
Reviews the fact that individuals who belong to health/fitness facilities have a predictable life cycle as members.
(read more...)

Product Code: 827008095193

 

BUY NOW
Maximizing Member and Staff Retention

Author: Richard Ekstrom
Details specific practices that fitness centers can implement that can have a significant impact on not only the retention of members, but the productivity and longevity of their staff. The DVD provides straightforward and easy-to-understand and –apply management methods designed to create a ‘retention-centic’ facility. The DVD also reviews systems that can be employed to identify and target those individuals who are most likely to cancel their memberships.
(read more...)

Product Code: 827008026098

 

BUY NOW
Membership Sales: Maximum Performance Actualization

Author: Geoff Hampton
Explores the impact of maximum performance in new membership sales on an increased level of bottom-line profitability for medically affiliated businesses. The DVD reviews the inefficiencies of “old school” sales techniques and the deficiencies of the “false assumptions” that most sale approaches utilize. The DVD also explains how medically affiliated organizations can identify their opportunities to quickly improve their bottom-line performance.
(read more...)

Product Code: 827008026395

 

BUY NOW
Creating a Warm and Welcoming Club Environment

Author: Brent Darden
Length 34 minutes
Preview Available

(read more...)

Product Code: 827008967193

 

BUY NOW
Engaging New Members in the Club

Author: Brent Darden
Length 59 minutes
Preview Available

(read more...)

Product Code: 827008968794

 

BUY NOW
Creating and Sustaining a Member-Service Culture

Author: Herb Lipsman (The Health Club Company)
Length 86 minutes
Preview Available

(read more...)

Product Code: 827008969593

 

BUY NOW
Increasing Membership Retention in the Health and Fitness Industry

Author: Bill McBride
Length 29 minutes
Preview Available

(read more...)

Product Code: 827008967995

 

BUY NOW
Outrageous Customer Service

Author: Nicki Anderson
Explains how personal trainers can create a special niche in the marketplace for themselves by doing something that costs them little, yet garners relatively large returnsùgreat customer service. The DVD presents unique customer-service ideas and suggesti
(read more...)

Product Code: 827008757190

 

BUY NOW
Exercise Behavior Change Programs for the Physically Inactive: As Easy as One-to-One, Two, Three

Author: Jay Kimiecik, Ph.D.
Provides a comprehensive overview of the core principles (one-to-one) of developing and implementing effective behavior-change programs for sedentary and physically inactive individuals.
(read more...)

Product Code: 827008110391

 

BUY NOW
Fad Diets

Author: Jenna A. Bell-Wilson, Ph.D., R.D., L.D.
Breaks down, reviews, and categorizes the basic types of fad diets. The DVD details why they work, why they don't, and why most should be avoided.
(read more...)

Product Code: 827008199495

 

BUY NOW
Cancellations, Excuses, and Unrealistic Expectations

Author: Nicki Anderson
Details the real reasons clients don't meet their goals and how personal trainers can help turn the situation around. The DVD reviews the most common reasons clients cancel, fail, and ultimately quit.
(read more...)

Product Code: 827008280193

 

BUY NOW
Creating a Service Culture in Your Club

Author: Jennifer Graffice
Explains how health/fitness clubs can exceed member expectations in their facilities. The DVD reviews a series of unique services and programs that clubs can offer to keep their members coming back and details how clubs can recruit, train, and retain qual
(read more...)

Product Code: 827008193691

 
 
Page:Move Previous 1 2 3 4 5