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5 Key Drivers of Member Loyalty

Author: Richard Thomas, Frank Lawrence, Jon Nasta
Length 39 minutes
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Product Code: 827008387298

 

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Increase Your Membership With Inclusive Fitness

Author: Tom Hoatlin, Amy Rauworth
Length 83 minutes
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Product Code: 827008390496

 

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Slam Dunk Retention Campaigns

Author: Trina Gray
Length 50 minutes
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Product Code: 827008390694

 

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The Art of Managing Member Suggestions & Complaints

Author: Chris Stevenson
Length 59 minutes
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Product Code: 827008388790

 

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Customer Service is OUT, Customer Hospitality is IN!

Author: Shawn Stewart
Length 75 minutes
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Product Code: 827008387793

 

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Health Club Hospitality: Delivering a New Service Standard

Author: Brent Darden
Length 59 minutes
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Product Code: 827008381890

 

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Acting on the Voice of the Member: Latest Findings and Practical Applications to Improve Member Retention

Author: Mike Hills
Length 65 minutes
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Product Code: 827008384594

 

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Grow Your Club by Tapping Into the $4.1 Billion Youth Fitness & Sports Performance Market

Author: Bill Parisi, CSCS, CPT
Length 78 minutes
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Product Code: 827008382798

 

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What’s Trending? An Exploration of Health Club Consumer & Member Trends

Author: Melissa Rodriguez
Length 38 minutes
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Product Code: 827008384099

 

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Ignite a Major Lifestyle Paradigm Shift to Drive Membership Sales

Author: Shannon Malooly
Length 59 minutes
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Product Code: 827008382699

 

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A Retention Reboot

Author: Paul Brown
Length 74 minutes
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Product Code: 827008390793

 

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The Service Fallacy: Discover How to Deliver Quality Member Services

Author: Bill McBride
Length 61 minutes
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Product Code: 827008387199

 

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Employing Your Resources to Attract & Retain Corporate Members

Author: Kevin McHugh, Allison Flatley, Michael Benton, Amy Bantham
Length 90 minutes
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Product Code: 827008365692

 

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Training for Growth: How to Build a Strong Personal Training Business in Your Club

Author: Michele Melkerson-Granryd
Length 63 minutes
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Product Code: 827008365197

 

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Engaging Members in the 21st Century

Author: JR Anciano
Length 43 minutes
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Product Code: 827008364893

 

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Recruit, Integrate, & Retain: How to Build and Develop Your Best Personal Training Team

Author: Lesley Willis and Kristyn Fales
Length 56 minutes
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Product Code: 827008364398

 

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Going for Greatness: A Blueprint for Success in the Fitness Industry

Author: Todd Durkin, MA, CSCS, NCTMB
Length 90 minutes
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Product Code: 827008362493

 

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5 Things Loyal Club Members Care About Most

Author: Stuart Perrin, Richard Thomas
Length 36 minutes
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Product Code: 827008360994

 

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Creating a Culture of Service Excellence: Leading a 5-Star Team

Author: Bryan K. Williams
Length 64 minutes
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Product Code: 827008359691

 

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One Million Strong: An In-Depth Review of Member Retention in North America

Author: Paul Bedford
Length 59 minutes
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Product Code: 827008359592

 
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