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Why Do People Join, Stay and Quit?

Author: Presented by IHRSA
Experience an in-depth look at how Americans view their leisure time and what motivates them to choose to work out at a health club. Review the motivations and goals of current members and why they keep exercising. Examine the reasons why members leave th
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Product Code: 09cv65

 

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A Guide to Building Your 90-Day Prospecting Plan

Author: Presented by IHRSA
Learn how to create an independent flow of leads for each of your sales people. Discuss the 5 non-negotiable lead generation tools to build sales: referral, alumni, group, community outreach and current lead wrap up events. Gain an understanding for each
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Product Code: 09cv64

 

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Human Resources Forum: What Every Club Owner Should Know

Author: Presented by IHRSA
Discuss employment law update. Discover effective recruiting and interviewing practices. Learn how to protect your club/company on issues such as harassment and discrimination. Learn methods to effectively manage your employees. Discuss wage and hour/comp
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Product Code: 09cv62

 

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Guide to Developing a Profitable Personal Training Business System in Your Club

Author: Presented by IHRSA
Set up the business of personal training to ensure ease of administration and profit. Successfully implement the system within their current structure with their current trainers on board. Easily administer the day-to-day operations of the business. Measu
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Product Code: 09cv48

 

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Staff Orientation and Training: The WHYs and Must DOs

Author: Presented by IHRSA
Learn why staff and orientation and training is critical. Understand the financial impact of good or bad training. Receive the necessary ingredients of an orientation program. Receive the necessary ingredients of a training program. Be given a complete or
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Product Code: 09cv47

 

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Making the Connection: Maximizing Communications with Staff and Members

Author: Presented by IHRSA
Discover how to improve the way you communicate with your staff and members. Discover the most appropriate method to communicate with staff and members. Learn how to improve relationships by becoming an active listener. Discover how to maximize all commun
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Product Code: 09cv46

 

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Proven Best Practices to Manage the Impact of a New Competitor

Author: Presented by IHRSA
Discuss five (5) case studies of specific IHRSA clubs who battled a national competitor in the last twelve months. Learn how to create a battle plan for survival. Find out how to sell value through differentiation. Discover strategies to consistently hit
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Product Code: 09cv44

 

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Avoiding the Top 10 Human Resource Mistakes Club Managers Make

Author: Presented by IHRSA
Protect the assets of the business. Become pro-active versus reactive in dealing with human resource issues. Comply with federal and/or state laws. Understand how vulnerable sales organizations are in regard to wage and hour laws. Understand what they can
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Product Code: 09cv43

 

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Building a Corporate Wellness Program, A Guide for Club Owners and Operators

Author: Presented by IHRSA
Discussing the opportunity with corporate wellness and best practice tips, this guide prepares club owners to:
  • Design your club's corporate wellness program
  • Identify potential corporate partners in your community

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Product Code: 526

 

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2008 Employee Compensation & Benefits Survey Results for the Commercial Health & Fitness Industry (Full PDF)

Author: Presented by IHRSA
The 2008 IHRSA Employee Compensation & Benefits Report is the most comprehensive survey of the North American health club industry's compensation and benefits practices.
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Product Code: 521

 

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IHRSA's Internship Manual

Author: Presented by IHRSA
An internship program creates a win-win situation for clubs and students interested in pursuing a career in the health club industry. To help clubs make the most of this untapped opportunity, IHRSA has developed the IHRSA Internship Manual. This step-by-s
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Product Code: 509

 

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The Health/Fitness Club Operator's Guide to Recruiting and Retaining Great Employees

Author: Stephen Tharrett
Length 323 pages
Preview available
Also available as an eBook
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Product Code: 1-58518-047-9

 

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Lighting the Fire Within: Motivational Strategies for Building a Strong Team

Author: Jan Spaticchia
Details strategies that are designed to help managers to begin "lighting fires inside their staff," instead of under them.
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Product Code: 827008328093

 

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Mastering Health Club Management (PDF)

Author: Presented by IHRSA
Managing a successful health club requires a mosaic of skills. A key part of becoming an exceptional manager is being receptive to new ideas; filtering out those ideas that are not quite right f
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Product Code: 501

 

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IHRSA's Guide to Health Club Cleanliness

Author: Presented by IHRSA
In June 2008, IHRSA launched a research program to explore the ways in which perceptions of health club cleanliness have become an important part in retaining members.  Specifically, we wanted to understand how club cleanliness affects member usage,
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Product Code: 500

 

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Creating Champions: Training New Hires for Success

Author: Jennifer Mayer
Explains how clubs can take their management style to the next level by identifying talented and passionate champions. The DVD reviews fifty of the best interview questions for every potential new hire. The DVD also explains how to master the "art" of cru
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Product Code: 827008206193

 

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The Right Stuff: Finding, Interviewing, and Hiring Your Club's Most Valuable Resource

Author: Chris Pacifico, Ray Coassin
Details how health/fitness club owners can develop and place effective ads to attract potential employees. The DVD reviews the steps involved in conducting a successful employee-candidate interview and discusses how to make the right hiring decisions. The
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Product Code: 827008218592

 

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Stress, Insomnia, & Work Productivity

Author: Presented by IHRSA
Identify three factors that contribute to stress-induced insomnia. List three suggestions to improve personal sleep hygiene. Demonstrate two relaxation techniques to improve sleep quality. This session is presented by Dr. Brian Luke Seaward, Executive Dir
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Product Code: 08CV9

 

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Preventing Depression in the Workplace

Author: Presented by IHRSA
Participants will be able to understand the progression of depression from initial episode to chronic condition. Participants will be able to identify the signs of depression and monitor treatment for employees currently diagnosed with this disorder. Part
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Product Code: 08CV93

 

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The 10 Essential Characteristics of the Most Successful Worksite Wellness Programs

Author: Presented by IHRSA
This session is presented by Dr. Don Powell, President and CEO, American Institute of Preventative Medicine
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Product Code: 08CV117

 
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