Don't see what you want? Call us today at 888-229-5745
Customer Service Hours: Monday - Friday 8:00 A.M. - 4:30 P.M. PST

  facebooktwitterYouTube
 
**Make sure you are signed in before attempting to make purchase**

Page:Move Previous 1 2 3 4 5 6 7 8 9 10 11  Move Next

BUY NOW
Excellence of Operating Quality, Profitable Clubs

Author: Bill McBride
Length 53 minutes
(read more...)

Product Code: 827008230693

 

BUY NOW
Changing the Way Fitness is Done!

Author: Cameron Hedges
Length 73 minutes
(read more...)

Product Code: 827008229994

 

BUY NOW
Establishing a Solid Foundation to Closing: The Secrets to Increasing Your Sales

Author: Steve Jensen
Length 86 minutes
(read more...)

Product Code: 827008229697

 

BUY NOW
Beyond Service With a Smile

Author: Christine Thalwitz
Length 71 minutes
(read more...)

Product Code: 827008229598

 

BUY NOW
Relationships, Results, Retention, and Referrals

Author: Michael McDonald
Length 55 minutes
(read more...)

Product Code: 827008227198

 

BUY NOW
Customer Service: Making Members Feel Special

Author: Patricia Kirk
Length 55 minutes
(read more...)

Product Code: 827008227396

 

BUY NOW
Serve, Retain, and Profit With Secondary Sales

Author: Paul Brown
Length 70 minutes
(read more...)

Product Code: 827008227792

 

BUY NOW
Pricing Your Membership and Services for Success

Author: Bonnie Patrick Mattalian
Length 84 minutes
(read more...)

Product Code: 827008227891

 

BUY NOW
Customer Service Success: Making Members Feel Special

Author: Patricia Kirk
This session was recorded during IHRSA's 31st Annual International Convention & Trade Show in March 2012.
(read more...)

Product Code: 12CONV28

 

BUY NOW
Improve Retention…It Begins on Day One of Their Membership

Author: Cary Wing
This session was recorded during IHRSA's 31st Annual International Convention & Trade Show in March 2012.
(read more...)

Product Code: 12CONV22

 

BUY NOW
Clients and Trainers Who Play Together, Stay Together!

Author: Sherri McMillan
Length 132 minutes
(read more...)

Product Code: 827008104192

 

BUY NOW
7-Star Service: Best Practices for Improving Customer Service

Author: Ruby Newell-Legner
Length 72 minutes
(read more...)

Product Code: 827008170098

 

BUY NOW
IHRSA Member Retention Report: Measuring Retention

Author: Presented by IHRSA
The IHRSA Member Retention Report is a quarterly report designed to help club operators improve efforts around membership retention.
(read more...)

Product Code: MRR-Spring2012

 

BUY NOW
Strong Women, Strong Members

Author: Sara Kooperman
Length 92 minutes
(read more...)

Product Code: 827008168095

 

BUY NOW
Relationships: Academics, Athletics, Recreational Sports, and Student Affairs—A Panel Discussion and Conversation

Author: Denny Byrne, Heather Sanderson, Doug Milder, Susie Mahoney, Mike Fulford
Length 90 minutes
(read more...)

Product Code: 827008167494

 

BUY NOW
The Customer is Usually Wrong

Author: Barry Klein, Rob Bishop
Length 68 minutes
(read more...)

Product Code: 827008165490

 

BUY NOW
101 Strategies for Improving Member Retention in Health/Fitness Clubs

Author: Patricia C. Amend, Stephen J. Tharrett
Length 78 pages
Preview available
Also available as an eBook
(read more...)

Product Code: 9781606792131

 

BUY NOW
Why People Join, Leave, and Stay With Health/Fitness Clubs: The Ultimate Handbook of Member Retention

Author: Stephen J. Tharrett, Paul Bedford
Length 217 pages
Preview available
Also available as an eBook
(read more...)

Product Code: 9781606792162

 

BUY NOW
Walk the Line: Revenue Generation Without Member Alienation

Author: Alec Southall, Shaun Bossio
Length 45 minutes
(read more...)

Product Code: 827008164097

 

BUY NOW
Technology in Recreation Centers

Author: Christopher Chivetta
Length 79 minutes
(read more...)

Product Code: 827008161393

 
Page:Move Previous 1 2 3 4 5 6 7 8 9 10 11  Move Next