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IHRSA Member Retention Report (Volume 1, Issue 4)

Author: Presented by IHRSA
The IHRSA Member Retention Report is a quarterly report designed to help club operators improve efforts around membership retention.
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Product Code: MRR-Spring2013

 

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Enhancing the Member Experience: Lessons Learned from the World's Most Successful Brands (Webinar)

Author: Blair McHaney
In this IHRSA webinar, sponsored by Cybex, you will learn how to improve the overall experience of your health club's members.
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Product Code: 2013608

 

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Gain and Retain More Clients by Thinking Differently (MP3)

Author: Heather Castellanos
This educational session was recorded during IHRSA's 32nd Annual International Convention & Trade Show in March 2013.
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Product Code: 13CONV01

 

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Fostering Member Apostles and Advocates (MP3)

Author: Stephen Tharrett
This educational session was recorded during IHRSA's 32nd Annual International Convention & Trade Show in March 2013.
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Product Code: 13CONV02

 

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A Comprehensive Understanding of Retention & Consumer Trends (MP3)

Author: Mike Hills & Melissa Rodriguez
This educational session was recorded during IHRSA's 32nd Annual International Convention & Trade Show in March 2013.
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Product Code: 13CONV29

 

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Become a Customer Experience Giant: Lessons Learned from the Greatest Brands (MP3)

Author: Blair McHaney
This educational session was recorded during IHRSA's 32nd Annual International Convention & Trade Show in March 2013.
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Product Code: 13CONV33

 

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Enhancing the Member Experience: Engagement and Communications in a Changing World (MP3)

Author: Stephen Ready
This educational session was recorded during IHRSA's 32nd Annual International Convention & Trade Show in March 2013.
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Product Code: 13CONV48

 

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Membership Sales & Service: Two Sides of the Same Coin (MP3)

Author: Bill McBride & Brent Darden
This educational session was recorded during IHRSA's 32nd Annual International Convention & Trade Show in March 2013.
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Product Code: 13CONV55

 

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Retention Calendar Planning from A to Z (MP3)

Author: Paul Brown
This educational session was recorded during IHRSA's 32nd Annual International Convention & Trade Show in March 2013.
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Product Code: 13CONV64

 

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Utilizing Biometric Devices for Retention & Engagement (MP3)

Author: Mike Rucker & Ryan McFadden
This educational session was recorded during IHRSA's 32nd Annual International Convention & Trade Show in March 2013.
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Product Code: 13CONV69

 

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Increase Member Retention by Creating a Positive Experience (Webinar)

Author: Vaughn Marxhausen
In this IHRSA webinar, sponsored by Cybex, you will learn how to improve member retention in your health club.
(read more...)

Product Code: 2013602

 

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2013 IHRSA Convention Preview

Author: Luke Carlson, Blair McHaney & Tara Wislocki
In this IHRSA webinar, you will hear from three IHRSA 2013 speakers.
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Product Code: 599

 

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Creating Member Loyalty with Service Excellence

Author: Michele Melkerson-Granryd
In this IHRSA webinar, sponsored by Cybex, you will learn how to create member loyalty in your health club through excellent service.
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Product Code: 598

 

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IHRSA Member Retention Report: Member Loyalty

Author: Presented by IHRSA
The IHRSA Member Retention Report is a quarterly report designed to help club operators improve efforts around membership retention.
(read more...)

Product Code: MRR-Winter2013

 

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Attracting and Retaining Clients— Secrets to Know for Business Success

Author: Nicki Anderson
Length 60 minutes
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Product Code: 827008233694

 

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Developing a Meaningful Relationship With Your Audience

Author: Lauve Metcalfe
Length 58 minutes
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Product Code: 827008233397

 

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Create an Exceptional Brand Experience

Author: Kari Bedgood
In this IHRSA webinar, sponsored by Cybex, you will learn how to create an exceptional brand experience in your health club.
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Product Code: 593

 

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Naked Woman at My Door…and Why That's a Bad Thing: Lessons Learned in the Fitness Business From a Life on the Road

Author: Thomas Plummer
Length 217 pages
Preview available
Also available as an eBook
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Product Code: 9781606790120

 

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IHRSA Member Retention Report: Measuring Retention

Author: Presented by IHRSA
The IHRSA Member Retention Report is a quarterly report designed to help club operators improve efforts around membership retention.
(read more...)

Product Code: MRR-Summer2012

 

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Best Practices to Increase Your Member Retention

Author: Mark Miller
In this IHRSA webinar, sponsored by Cybex, you will learn how to improve your health club's member retention rate.
(read more...)

Product Code: 592

 
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