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1,000,000 Strong: Retention Implications for the North American Market

Author: Paul Bedford
Length 70 minutes
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Product Code: 827008384297

 

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Recruiting, Career Tracking, and Retaining Top Personal Trainers

Author: Nasario Mejia
Length 65 minutes
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Product Code: 827008389698

 

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Onboarding: Developing a New Member for Life

Author: Mark Miller, Maria Miller
Length 61 minutes
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Product Code: 827008388691

 

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Going Online to Attract New Members and Keep Them Around

Author: Vito La Fata, Marina de la Torre
Length 68 minutes
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Product Code: 827008383399

 

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The Ufit Project: Targeting a New Untapped Market to Increase Membership

Author: Catherine Carty, Killian Fisher
Length 59 minutes
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Product Code: 827008384198

 

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5 Key Drivers of Member Loyalty

Author: Richard Thomas, Frank Lawrence, Jon Nasta
Length 39 minutes
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Product Code: 827008387298

 

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Increase Your Membership With Inclusive Fitness

Author: Tom Hoatlin, Amy Rauworth
Length 83 minutes
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Product Code: 827008390496

 

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Slam Dunk Retention Campaigns

Author: Trina Gray
Length 50 minutes
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Product Code: 827008390694

 

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The Art of Managing Member Suggestions & Complaints

Author: Chris Stevenson
Length 59 minutes
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Product Code: 827008388790

 

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Customer Service is OUT, Customer Hospitality is IN!

Author: Shawn Stewart
Length 75 minutes
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Product Code: 827008387793

 

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Health Club Hospitality: Delivering a New Service Standard

Author: Brent Darden
Length 59 minutes
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Product Code: 827008381890

 

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Acting on the Voice of the Member: Latest Findings and Practical Applications to Improve Member Retention

Author: Mike Hills
Length 65 minutes
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Product Code: 827008384594

 

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Grow Your Club by Tapping Into the $4.1 Billion Youth Fitness & Sports Performance Market

Author: Bill Parisi, CSCS, CPT
Length 78 minutes
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Product Code: 827008382798

 

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What’s Trending? An Exploration of Health Club Consumer & Member Trends

Author: Melissa Rodriguez
Length 38 minutes
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Product Code: 827008384099

 

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Ignite a Major Lifestyle Paradigm Shift to Drive Membership Sales

Author: Shannon Malooly
Length 59 minutes
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Product Code: 827008382699

 

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A Retention Reboot

Author: Paul Brown
Length 74 minutes
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Product Code: 827008390793

 

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The Service Fallacy: Discover How to Deliver Quality Member Services

Author: Bill McBride
Length 61 minutes
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Product Code: 827008387199

 

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The IHRSA Member Retention Report (Volume 3, Issue 3)

Author: Presented by IHRSA
The IHRSA Member Retention Report is a publication series designed to help club operators improve efforts around membership retention. This is Volume 3: Issue 3.
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Product Code: MRR-Spr2016

 

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Member Engagement: The Key to Retention

Author: Chris Stevenson
In this IHRSA webinar, sponsored by ABC Financial, you will learn how to engage your health club members and improve your member retention rate.
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Product Code: 2015647

 

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The IHRSA Member Retention Report (Volume 3, Issue 2)

Author: Presented by IHRSA
The IHRSA Member Retention Report is a publication series designed to help club operators improve efforts around membership retention. This is Volume 3: Issue 2.
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Product Code: MRR-Fall2015

 
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