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IHRSA's 120m x 2010 Retention Program - Face2Face

Author: Presented by IHRSA
Discover the results achieved from around the globe using the Face2Face Retention program Learn the challenges and solutions of retention system implementation. Receive an IT update and how the data being collected is improving results. Hear client feedba
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Product Code: 07CV46

 

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Ignite the Passion of Selling

Author: Presented by IHRSA
Find new ways to expand their customer/member base. Learn how to uncover the real needs of the customer. Present the club/spa in a unique - dynamic way, overcome Customer Objections. Ask for the business and Close the sale. This session was presented by C
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Product Code: 05cv81

 

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If You Don't Recover, You Can't Win: Enhance Performance by Speeding Up Recovery Time

Author: Presented by IHRSA
Learn how Dr. Jeff Spencer has helped Lance Armstrong and other top athletes enhance performance by speeding up recovery time. Dr. Jeff Spencer was named "Sports Chiropractor of the Year" in 2004 by the International Chiropractic Association and is Senior
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Product Code: 07CV56

 

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Identifying the Barriers to Exercise & Joining a Health Club

Author: Presented by IHRSA
This session is presented by Dr. Todd Miller of George Washington University Medical Center.
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Product Code: 06CV92

 

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How Wellness Coaching Increases Retention & Revenues

Author: Presented by IHRSA
Gain knowledge of core coaching competencies. Learn how to train club personnel to use coaching skills or deliver coaching programs. Understand coaching protocols for clubs. Discover the results of coaching skills/programs in terms of increased retention
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Product Code: 06CV34

 

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How to Use Virtual & Computer Based Nutrition Programs to Your Club's Advantage

Author: Presented by IHRSA
Discover what computer-based/virtual nutrition programs are and how they work. Learn the various programs that are currently on the market. Identify which computer-based/virtual nutrition programs are credible and useful. Identify what to look for in a co
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Product Code: 06CV24

 

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How to Use Online Communities for Intervention and Support

Author: Presented by IHRSA
This session was presented by Neal Sofian from The NewSof Group.
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Product Code: 05cv46

 

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How to Prepare for a New Competitor in the Marketplace

Author: Presented by IHRSA
Learn how to effectively deal with new competition from the start. Learn the importance of reinventing yourself. Investing in your staff and working on a customer delivery system that is second to none. Learn how to remain on top of your game and how to b
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Product Code: 07CV116

 

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How to Offer "5-Star" Customer Service in Your Club

Author: Presented by IHRSA
Learn how customer service is flawlessly provided in a high-end hotel health club & spa. Learn how to implement those strategies into your facility. Learn how to make sure all of your staff deliver consistent customer service. Learn how to establish c
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Product Code: 07CV108

 

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How to Measure Staff Performance

Author: Presented by IHRSA
How to make staff accountability part of the job description, how to design and administer a "Membr Interest Profile." How to to "Point of Sale Programming." How to track programs. How to establish a client base for retention. This session was presented b
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Product Code: 05cv43

 

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How to Market Your Club for Maximum Profit

Author: Presented by IHRSA
Understanding that their business is defined by their Isochrone, the critical time trade area, how to use the marketing formula on External, Internal and Cap, marketing is not one department, rather the entire staffs job and how that relates to internal r
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Product Code: 05cv72

 

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How to Make Your Club the Third Place in People's Lives

Author: Presented by IHRSA
Ten specific ingredients guaranteed to making fitness fun. How to create happy employees
  • How they can make "fun" part of their job description. How to offer six different programs in a year. How to get 80% of new business from the quality of your
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    Product Code: 05cv80

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    How to Lose Your Job in 10 Days

    Author: Presented by IHRSA
    Learn the primary reasons Health Club Managers are terminated, learn how to avoid the major pitfalls that can result in termination, learn how to become more proactive in conflict resolution at the club, and learn how to be a more effective manager.
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    Product Code: 05cv33

     

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    How to Design a Club for Maximum Sales & Profits

    Author: Presented by IHRSA
    Learn how proper design can dramatically effect profits through increased sales and retentionùand less debt service, design and decorate a beautiful club for minimum dollars, discover four key decor techniques that give a club an upscale image but don't c
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    Product Code: 07CV24

     

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    How to Decrease your Marketing Budget While Increasing Your Sales

    Author: Presented by IHRSA
    Identify the steps to creating an effective twelve-month marketing plan. Create an effective monthly prospecting calendar. Spend less money on traditional marketing while increasing your prospects and sales. Create a prospecting/guerilla marketing mindset
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    Product Code: 07CV115

     

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    How the Health & Racquet Industry Can Help Move Families Toward Healthier Lifestyles

    Author: Presented by IHRSA
    Gain an understanding of the perceived barriers that the public holds against adopting a healthier lifestyle, learn how adults react to questions about physical activity, health, nutrition, and weight management, learn how to interpret the research data c
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    Product Code: 05cv12

     

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    How Club Owners Can Acquire and Leverage USTA Resources to Grow Business

    Author: Presented by IHRSA
    This session was presented by Alan Schwartz of the Tennis Corporation of America and Kurt Kamperman of the Tennis Industry Association.
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    Product Code: 05cv10

     

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    Highly Leveraged Membership Selling: What Really Works Now

    Author: Presented by IHRSA
    Successful membership selling is no longer simply about price, payment plans, and programming. To be competitive and blow the lid off of your membership sales, you need to be armed with the latest simple and actionable tools, from maximizing customer lead
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    Product Code: 07CV12

     

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    Healthy People - Healthy Business: The Business Case for Clinical & Cost Outcomes

    Author: Presented by IHRSA
    This lecture will provide specific examples of clinical trials and examine the evidence based research that underlies the clinical and cost outcomes that corporations are increasingly using to make their health plan decisions.
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    Product Code: 05cv23

     

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    Health Promotion Program Planning, Collaboration and Partnerships to Support Children and Youth

    Author: Presented by IHRSA
    Learn at least four ways to contact schools to create partnerships that enhance support for student health. Learn three methods to collect data from their school and community on risky behaviors of youth. Learn to identify three ways in which to reduce ri
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    Product Code: 07CV54