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Integrating a Comprehensive Delivery System for Consistent Customer Service

Author: Presented by IHRSA
Learn how to offer consistent service delivery throughout all member touch points. Understand leadership alignment. Realize management of the critical few. Learn to put focus and intensity in creating the "wow" factor. Unlock the "connection lock" to offe
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Product Code: 07CV25

 

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Integrated Health Improvement Program for a High Tech Client

Author: Presented by IHRSA
Learn to list six reasons why the Integrated Health Improvement Program models is demonstrating success. Learn three methods being employed to sustain an integrated health improvement program. See how the shared performance guarantees have led to a 10% re
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Product Code: 07CV104

 

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Integrate to Elevate: Developing a Strong Group Fitness Team through Instructor Excellence

Author: Presented by IHRSA
Master the key areas that influence excellent instruction. Develop an individualized plan for instructor development by assessing your staffs' personal strengths & weaknesses. Define the pathway from instructor to coach while identifying where your te
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Product Code: 07CV47

 

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Inspirational Leadership to Create Retention-Based Cultures

Author: Presented by IHRSA
Learn how to develop your employees so they fulfill their potential. Utilize the principles of motivation to take them to their next level of performance. Coach them to overcome their challenges and to stay focused. Get them to take responsibility for the
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Product Code: 07CV5

 

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Increasing Revenues with Winning Sales Strategies

Author: Presented by IHRSA
Discover the ten step sales system a proven formula for success
  • Understand what motivates people to buy - the key questions. Learn the four methods for handling objections. Hear effective closing techniques. Know how to increase referrals. This
    (read more...)

    Product Code: 06CV94

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    Increasing Profits & Retention with Your New Member Orientations

    Author: Presented by IHRSA
    Learn how to increase the value of your new member orientations. Discover strategies for increasing the show ratios. Uunderstand how new member orientations can drive revenues. Increase member retention and profitability. This session is presented by Daro
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    Product Code: 07CV117

     

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    Increase Your Sales Through the "Law of Reciprocity"

    Author: Presented by IHRSA
    Serve the community with a purpose and cash in big! Master sales techniques/promotions to generate high profile leads from your members! Develop the Management Mentoring Disciplines to empower your entire staff to success. Focus in on the 5 "Skill Essent
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    Product Code: 06CV81

     

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    Incorporating Profitable Triathlon Training Into Your Club Programs

    Author: Presented by IHRSA
    Recognize the revenue and member retention opportunity of offering multi-sport (triathlon & duathlon) training programs. Learn how to promote and market these types of programs. Learn how to design a program to meet the needs of all abilities from beginne
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    Product Code: 06CV78

     

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    In Your Face Tobacco Control, Healthy Eating & Obesity Prevention - A Community Norm Change Model

    Author: Presented by IHRSA
    Learn to list the components of California's tobacco control program. Learn to describe how such a program was modified and adapted in California for their obesity/overweight prevention efforts and their physical activity program. Learn to describe a comm
    (read more...)

    Product Code: 07CV62

     

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    Improving the Odds of Success: Innovation & Growth Through the Identification of Market Driven Opportunities

    Author: Presented by IHRSA
    Receive a methodology for developing focused higher likelihood areas of adoption for innovative products. Get an introduction to defining who benefits and how in combination with understanding of attributes that the beneficiaries desire in a solution pro
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    Product Code: 06CV97

     

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    IHRSA's Financial Management Tool (Excel)

    Author: Presented by IHRSA
    IHRSAs new, computer-based Financial Management Tool is a planning and financial management tool that will give you a professional edge and change the way you do business. Its complete set of connected financial statements will help you increase profits a
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    Product Code: 422

     

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    Improving Business & Program Outcomes Using Life Coaching

    Author: Presented by IHRSA
    Identify the needs we are not addressing that will generate more success for our programs and member outcomes. Understand the scope of professional life coaching models. Learn options for including this service for your members. Impact on revenues, retent
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    Product Code: 05cv44

     

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    Implementing Spa Secrets Into Your Traditional Fitness Approach

    Author: Presented by IHRSA
    Identify the differences between spas and traditional fitness facilities. Identify the similarities between spas and traditional fitness facilities. Glean five techniques for implementing spa-like programs in your club. Glean 5 mind-body customer service
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    Product Code: 07CV102

     

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    Impediment Profiling for Smoking Cessation: Mapping a Course Through the Behavior Change Obstacle Course

    Author: Presented by IHRSA
    This session was presented by Dr. David Katz of Yale University School of Medicine.
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    Product Code: 06CV109

     

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    IMPACT (Integrating Medical Professionals and Certified Trainers)

    Author: Presented by IHRSA
    Learn to describe five components that make the IMPACT program a comprehensive medical fitness program. Learn to construct a model for developing and evaluating interventionist exercise programs based on the IMPACT experience. Learn to identify three key
    (read more...)

    Product Code: 07CV103

     

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    IHRSA's Guide to the Health Club Industry for Lenders and Investors: 2nd Edition

    Author: Presented by IHRSA
    Designed primarily for clubs to share with potential lenders and investors, this publication will also be valuable to club owners trying to understand the operational details...
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    Product Code: P2000invest

     

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    IHRSA's 2007 Technology Report

    Author: Presented by IHRSA
    This report will help clubs review their current technology infrastructures and also consider the improvements they can make to better their business.
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    Product Code: 479

     

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    2006 IHRSA Employee Compensation & Benefits Survey Results

    Author: Presented by IHRSA
    The Premiere Resource for Fitness Industry Professionals, The 2006 IHRSA Employee Compensation & Benefits Report is the most comprehensive survey of the North American health club industry's compensation and benefits practices.
    (read more...)

    Product Code: 441

     

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    2005 IHRSA Employee Compensation & Benefits Report

    Author: Presented by IHRSA
    The 2005 IHRSA Employee Compensation & Benefits Report is the most comprehensive survey of the North American health club industry's compensation and benefits practices.
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    Product Code: 435

     

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    2004 IHRSA Employee Compensation & Benefits Survey Results

    Author: Presented by IHRSA
    This report provides employee compensation information for 50 common job titles (ownership, management, and staff), commission rates, and benefits practices (health benefits, retirement plans, vacation/sick leave, and other benefits). Data is presented in
    (read more...)

    Product Code: 430