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Staff Retention: How to Satisfy Your Staff While Paying Attention to the Bottom Line

Author: Presented by IHRSA
Designed to serve as a valuable resource for any health-club manager. Whether an individual manages one person or 1,000 people, this DVD provides useful information when determining a clubÆs staffing needs and details how health-club managers can influenc
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Product Code: 08CV24

 

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Healthy People, Healthy Planet, Healthy Profits

Author: Presented by IHRSA
Discover the eight areas of health club operations. Gain a broad understanding of the key human resources, physical resources, business systems, staff training needs and performance measurements within each area. . Learn to apply this knowledge to increas
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Product Code: 08CV16

 

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Facility Management—Tools for Cost Savings & Improved Efficiencies

Author: Presented by IHRSA
Develop a preventative maintenance plan for your entire facility. Develop a preventative maintenance plan for your fitness equipment. Improve the quality and cleanliness of your facility through consistent inspections by facility walk-throughs. Develop st
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Product Code: 08CV107

 

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The Key Characteristics of Great Clubs

Author: Presented by IHRSA
Discover important performance benchmarks for greatness. Compare average performance metrics to great performance metrics. Understand the twelve characteristics of great clubs. Hear stories that highlight these key characteristics. Be motivated to go back
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Product Code: 08CV104

 

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Canadian Forum: The State of the Canadian Industry—Legislative & Government-Related Issues

Author: Presented by IHRSA
This session is presented by Mr. Rick Caro, President, Management Vision, Inc; Ms. Helen Durin, IHRSA; Mr. Brian Gilbank, Association Manager, Fitness Industry Council of Canada; and Mr. Dave Hardy, President, Fitness Industry Council of Canada.
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Product Code: 08CV103

 

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The Ancillary Answer to Profit Potential

Author: Presented by IHRSA
Become less dependent on membership dues. Maximize revenue per member. Generate record revenues in personal training. Develop multiple "in-club" profit centers. Become more of a personal service provider. This session is presented by Mr. Brent Darden, Co-
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Product Code: 08CV1

 

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Legislative Forum: Fighting Sales Tax in Your State

Author: Presented by IHRSA
This session is presented by Ms. Amy Bantham, Deputy VP of Government Relations, IHRSA; Ms. Lynne Brick, President/Owner Brick Bodies Fitness Services; Ms. Patricia Laus; CEO, The Atlantic Club; and Mr. Kevin McKinney, IHRSA Michigan Lobbyist, McKinney &
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Product Code: 08CV86

 

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How to Protect Your Club From Member Lawsuits

Author: Presented by IHRSA
Evaluate your current liability waivers. Determine which programs need separate liability waivers. Learn how to teach staff the importance of liability waivers. Learn how waivers make a difference once litigation commences. Learn how to manage and store w
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Product Code: 08CV2

 

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The Health Club Survival Guide-How to Avoid Catastrophic Liability

Author: Presented by IHRSA
Learn the most common areas of liability and financial exposure. Learn how to best protect the club against liability and exposure. Learn how to properly investigate accident and injuries. Learn how to handle critical and emergency situations from a legal
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Product Code: 08CV18

 

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Human Resources Forum: What Club Management Should Know

Author: Presented by IHRSA
This session is presented by Ms. Kathy Cooper, Director, Client Training, HR Pro Shop.
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Product Code: 08CV72

 

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Human Resources Forum: Recruiting Quality Employees

Author: Presented by IHRSA
Learn from others in the industry of where to find talent. Discover how behavioral questions help during the interview process. Discuss how we must recognize attributes versus skills. Become a part of a network of HR professionals in the fitness industry.
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Product Code: 08CV56

 

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How to Hire & Train Exceptional and Professional Employees

Author: Presented by IHRSA
Learn how to create the ultimate first impression every time. Learn how to use the five steps to the professional greeting. Learn how to use ten magical words that work. Learn how to give compliments and recognition. Learn how to promote, market, and sell
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Product Code: 08CV4

 

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Lighting the Fire Within: Motivational Strategies for Building a Strong Team

Author: Presented by IHRSA
Learn interim methods for building a super team. Know how to get the best out of every member of your team. Learn to manage through consequences. Discover the art of inspired leadership. Learn strategies for assembling a group of skilled individuals. This
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Product Code: 08CV108

 

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Personal Training Focus Group

Author: Presented by IHRSA
Understand the barriers to overcome in sales presentations, improve sales performance, improve in the new member experience, improve club retention, and understand the psychology of exercise participation. This session is presented by Mr. Chris Gallo, Own
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Product Code: 08CV88

 

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Great Trainer- Great Business?

Author: Presented by IHRSA
Identify & explain at least 5 techniques to improve and maximize customer service. Implement a marketing campaign to get potential customers through the door and maximize revenues. Discover techniques and methods for customer retention and systems to
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Product Code: 08CV80

 

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Fitness Forum: Going for Greatness in the Fitness Field

Author: Presented by IHRSA
Learn the top 10 Recommendations to create the life you so desire. Learn "Secrets" of the best coaches, trainers, and business executives in the world. Learn the system to help you create time freedom & financial freedom. Discover the absolute 1 thing
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Product Code: 08CV59

 

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The Business of Personal Training- Tools for Success

Author: Presented by IHRSA
Learn to create an effective mission and vision statement. Understand the management and financing of your personal training business. Learn how to effectively market your business. Learn how to operate a start-up personal training business. This session
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Product Code: 08CV5

 

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The Business of Personal Training- How to Build a Personal-Training Department That Generates More Than a Million Dollars a Year

Author: Presented by IHRSA
Learn human resource systems to recruit, hire, train and retain a world-class personal training team. Discuss key marketing principles to maximize personal training revenues. Review key systems that need to be in place to maximize personal training revenu
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Product Code: 08CV38

 

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The Psychology of Membership and Personal-Training Sales: Breaking Down the Barriers!

Author: Presented by IHRSA
Understand the barriers to overcome in sales presentations. Improve sales performance. Improve in the new member experience. Improve club retention. Understand the psychology of exercise participation. This session is presented by Mr. Chris Gallo, Owner,
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Product Code: 08CV28

 

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Training the Trainers: What Do Your Personal Trainers Need to Learn?

Author: Presented by IHRSA
Identify the knowledge and skills that your personal trainers need to know. Set up an education plan for new and experienced trainers. Identify which strengths your team has and which need improvement. Organize your personal training education program. Ev
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Product Code: 08CV12