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Asia-Pacific Forum: Good People-Find Them & Keep Them!

Author: Presented by IHRSA
This session is presented by Mr. Robert Hernandez, President Evolve Fitness; Mr. John Holsinger Director, Asia-Pacific IHRSA Ms. Christina Vegners, Fitness Centre Manager, Revesby Workers' Club Ltd.; and Mr. Dylan Wade, Regional Director of Operations, Ca
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Product Code: 08CV91

 

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Six Components to Highly Effective Health Clubs

Author: Presented by IHRSA
Learn how to effectively market your club. Learn the tools needed to budget your club's revenues & expenses. Learn how to increase revenue through fee based programing. Learn how to hire winners. Learn effective selling strategies. This session is pre
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Product Code: 08CV82

 

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Operations Forum: Moving From a Goods & Service Business Model to an Experience-Based Model

Author: Presented by IHRSA
This session is presented by Mr. Stephen Tharrett, President, Club Industry Consulting.
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Product Code: 08CV60

 

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12th Annual IHRSA Financial Panel: An Updated Financial Outlook on the Club Industry

Author: Presented by IHRSA
This session is presented by Mr. Ed Aaron, Director of RBC Capital Markets; Mr. Rick Caro, President Management Vision, Inc.; Mr. Matt Carroll, Principal of West View Capital Partners; Mr. Doug Legrman, Managing Director of North Castle Partners; and Mr.
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Product Code: 08CV54

 

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Staying Competitive- 10 Ways to Work Smarter

Author: Presented by IHRSA
Learn how to differentiate your club. Discover strategies to consistently hit your goals. Understand why people buy. Learn 6 core competencies. Learn how to show a genuine concern for your customers. This session is presented by Mr. Ed Tock, Partner, Sale
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Product Code: 08CV42

 

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How to Create a Top Performing Club

Author: Presented by IHRSA
Make your business the kind of place employees and members love to come. Build a high performance team. Build leadership from the inside out. Innovate at the point of the customer contact. Have an impact on your members more powerful than great customer s
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Product Code: 08CV35

 

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Around the World in 60 Minutes: Global Practices & How They Can Help You Be More Successful

Author: Presented by IHRSA
This session was presented by Ms. Jacqueline Antunes, International Operations Manager, IHRSA; Mr. John Holsinger, Director, Asia-Pacific IHRSA; Mr. Hans Muench Director, Europe IHRSA; and Ms. Alison O'Kane Assistant Vice President of International Operat
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Product Code: 08CV31

 

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Staff Retention: How to Satisfy Your Staff While Paying Attention to the Bottom Line

Author: Presented by IHRSA
Designed to serve as a valuable resource for any health-club manager. Whether an individual manages one person or 1,000 people, this DVD provides useful information when determining a clubÆs staffing needs and details how health-club managers can influenc
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Product Code: 08CV24

 

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Healthy People, Healthy Planet, Healthy Profits

Author: Presented by IHRSA
Discover the eight areas of health club operations. Gain a broad understanding of the key human resources, physical resources, business systems, staff training needs and performance measurements within each area. . Learn to apply this knowledge to increas
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Product Code: 08CV16

 

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Facility Management—Tools for Cost Savings & Improved Efficiencies

Author: Presented by IHRSA
Develop a preventative maintenance plan for your entire facility. Develop a preventative maintenance plan for your fitness equipment. Improve the quality and cleanliness of your facility through consistent inspections by facility walk-throughs. Develop st
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Product Code: 08CV107

 

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The Key Characteristics of Great Clubs

Author: Presented by IHRSA
Discover important performance benchmarks for greatness. Compare average performance metrics to great performance metrics. Understand the twelve characteristics of great clubs. Hear stories that highlight these key characteristics. Be motivated to go back
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Product Code: 08CV104

 

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Canadian Forum: The State of the Canadian Industry—Legislative & Government-Related Issues

Author: Presented by IHRSA
This session is presented by Mr. Rick Caro, President, Management Vision, Inc; Ms. Helen Durin, IHRSA; Mr. Brian Gilbank, Association Manager, Fitness Industry Council of Canada; and Mr. Dave Hardy, President, Fitness Industry Council of Canada.
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Product Code: 08CV103

 

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The Ancillary Answer to Profit Potential

Author: Presented by IHRSA
Become less dependent on membership dues. Maximize revenue per member. Generate record revenues in personal training. Develop multiple "in-club" profit centers. Become more of a personal service provider. This session is presented by Mr. Brent Darden, Co-
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Product Code: 08CV1

 

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Legislative Forum: Fighting Sales Tax in Your State

Author: Presented by IHRSA
This session is presented by Ms. Amy Bantham, Deputy VP of Government Relations, IHRSA; Ms. Lynne Brick, President/Owner Brick Bodies Fitness Services; Ms. Patricia Laus; CEO, The Atlantic Club; and Mr. Kevin McKinney, IHRSA Michigan Lobbyist, McKinney &
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Product Code: 08CV86

 

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2008 Employment Law Update & Managing the Generation Y Worker

Author: Presented by IHRSA
This session is presented by Mr. Claud McIver III, Senior Partner of Fisher & Phillips LLP.
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Product Code: 08CV26

 

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How to Protect Your Club From Member Lawsuits

Author: Presented by IHRSA
Evaluate your current liability waivers. Determine which programs need separate liability waivers. Learn how to teach staff the importance of liability waivers. Learn how waivers make a difference once litigation commences. Learn how to manage and store w
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Product Code: 08CV2

 

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The Health Club Survival Guide-How to Avoid Catastrophic Liability

Author: Presented by IHRSA
Learn the most common areas of liability and financial exposure. Learn how to best protect the club against liability and exposure. Learn how to properly investigate accident and injuries. Learn how to handle critical and emergency situations from a legal
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Product Code: 08CV18

 

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Human Resources Forum: What Club Management Should Know

Author: Presented by IHRSA
This session is presented by Ms. Kathy Cooper, Director, Client Training, HR Pro Shop.
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Product Code: 08CV72

 

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Human Resources Forum: Recruiting Quality Employees

Author: Presented by IHRSA
Learn from others in the industry of where to find talent. Discover how behavioral questions help during the interview process. Discuss how we must recognize attributes versus skills. Become a part of a network of HR professionals in the fitness industry.
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Product Code: 08CV56

 

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How to Hire & Train Exceptional and Professional Employees

Author: Presented by IHRSA
Learn how to create the ultimate first impression every time. Learn how to use the five steps to the professional greeting. Learn how to use ten magical words that work. Learn how to give compliments and recognition. Learn how to promote, market, and sell
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Product Code: 08CV4