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Making the Connection: Maximizing Communications with Staff and Members

Author: Presented by IHRSA
Discover how to improve the way you communicate with your staff and members. Discover the most appropriate method to communicate with staff and members. Learn how to improve relationships by becoming an active listener. Discover how to maximize all commun
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Product Code: 09cv46

 

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The Secrets to Attracting & Retaining the Inactive Population

Author: Presented by IHRSA
Learn to understand the deconditioned/inactive population. Learn specific marketing techniques needed for this market. Develop unique programming for inactive clients. Learn how to create and develop a marketing strategy to attract the inactive client. Le
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Product Code: 09cv45

 

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Proven Best Practices to Manage the Impact of a New Competitor

Author: Presented by IHRSA
Discuss five (5) case studies of specific IHRSA clubs who battled a national competitor in the last twelve months. Learn how to create a battle plan for survival. Find out how to sell value through differentiation. Discover strategies to consistently hit
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Product Code: 09cv44

 

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Avoiding the Top 10 Human Resource Mistakes Club Managers Make

Author: Presented by IHRSA
Protect the assets of the business. Become pro-active versus reactive in dealing with human resource issues. Comply with federal and/or state laws. Understand how vulnerable sales organizations are in regard to wage and hour laws. Understand what they can
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Product Code: 09cv43

 

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Designing, Planning and Operating a Successful Club Spa

Author: Presented by IHRSA
Learn why developing a club spa is a profitable venture. Learn the key elements of designing a club spa. Learn what items are a priority in the pre-opening process. Learn 10 revenue generating tactics. Learn expense to revenue ratios and how much profit t
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Product Code: 09cv42

 

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Steps to Establishing a Sales Team in Your Club

Author: Presented by IHRSA
Learn how to attract and hire the best sales people. Learn how to establish a commission structure to motivates your team. Discover how to train your new team. Learn how to manage your new team. Learn how to get unbelievable results in a short time.This s
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Product Code: 09cv41

 

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The Keys to Mastering Retention

Author: Presented by IHRSA
Develop a service-oriented culture. Enhance your club's sense of community. Discover measuring systems for objective member satisfaction. Learn to lessen pressure on membership sales. Learn to re-sell your members and how to keep them from quitting.This s
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Product Code: 09cv40

 

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How To...Avoid the Common Mistakes of a Start-Up

Author: Presented by IHRSA
Learn how to develop the systems to match your business model. Discover how to create a detailed team culture driven by execution. Learn the value of engineering the perfect club design & layout. Learn how to match your brand to your target market...and t
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Product Code: 09cv39

 

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5th Annual IHRSA Technology Summit

Author: Presented by IHRSA
Difficult times call for creative solutions. And, in the midst of the current global economic crisis, technology can help your club sustainàeven prosper despite the economy. Featuring the latest in technology that helps clubs run smarter, the 5th Annual I
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Product Code: 09cv38

 

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Global Club & Instructor Certification Standards

Author: Presented by IHRSA
This session was presented by Kilian Fisher, Paul Eigenmann, and Jean Ann Marnoch.
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Product Code: 09cv37

 

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Latin American Forum: The Latin American Industry - Expectations & Challenges for 2009

Author: Presented by IHRSA
Discover why the secret to member recruitment, member retention and member referrals is the value of the member experience. Discover why the better the experience, the stronger the financial impact on your bottom line. Learn the "how's" and "why's" of pla
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Product Code: 09cv36

 

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Group Exercise: How Valuable is Your Program?

Author: Presented by IHRSA
Discover why the secret to member recruitment, member retention and member referrals is the value of the member experience. Discover why the better the experience, the stronger the financial impact on your bottom line. Learn the "how's" and "why's" of pla
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Product Code: 09cv35

 

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Own Your Potential: Live Strong & Prosper

Author: Presented by IHRSA
Discover how your attitude, your thinking and exercise team up to enrich your life. Learn how smart relates to the latest research on exercise. Be more successful in your career. Learn to live with the ultimate confidence. Create your own powerful definit
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Product Code: 09cv34

 

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Selling Exercise as Medicine: How to Get the Medical Community Behind Our "Drug"

Author: Presented by IHRSA
Discover the formula for calculating the financial value of each member. Learn why members leave. Discover the six fundamentals of universal fundamentals of membership retention. Learn how to develop a member service culture. Discuss how to handle difficu
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Product Code: 09cv32

 

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Membership Retention: It Starts the Moment the Prospect Walks in the Door!

Author: Presented by IHRSA
Discover the formula for calculating the financial value of each member. Learn why members leave. Discover the six fundamentals of universal fundamentals of membership retention. Learn how to develop a member service culture. Discuss how to handle difficu
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Product Code: 09cv30

 

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Weight Management Programming: One Size Does Not Fit All

Author: Presented by IHRSA
Learn how to evaluate your market to determine which of eight different types of weight management programs best match the lifestyles and desired outcomes of future participants. Learn how to evaluate your team to determine if they have someone who is cap
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Product Code: 09cv29

 

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Brand Passion: Advertising & Branding That Works!

Author: Presented by IHRSA
Learn how to stand out from your competition. Learn how to position your club and why it is vital to its success. Learn from the greatest brands in the world how to better market your club. Learn how the right branding, advertising, and customer service c
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Product Code: 09cv28

 

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Getting a Competitive Edge with E-Marketing Strategies

Author: Presented by IHRSA
Learn the important difference between traditional versus internet marketing. Learn the one goal all clubs should have for Internet Marketing. Discover 10 Strategies for capturing new club prospects with the Internet. Learn how to build an Internet infras
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Product Code: 09cv27

 

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Women's Wellness Trends for Today & Tomorrow

Author: Presented by IHRSA
Share information and news your female health club members can use. Discover fabulous female friendly programming. Discuss women's wellness trends that may effect their health and well-being today and tomorrow.This session was presented by Lynne Brick, Ma
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Product Code: 09cv26

 

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How To...Purchase the Right Equipment & Services

Author: Presented by IHRSA
Learn the essential factors to consider when deciding which equipment and services are appropriate for your facility and clientele. Learn how to determine what type, and how many pieces of fitness equipment you need to purchase for your club. Discover how
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Product Code: 09cv25