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2011 IHRSA Global Report: The State of the Health Club Industry

Author: Presented by IHRSA
The 2011 IHRSA Global Report is the most up-to-date publication on the global fitness business.

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Product Code: 5332011

 

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Creating the Ultimate Member Experience!

Author: Shawn Stewart
In this IHRSA webinar, you will learn how to improve your health club's member satisfaction and retention.


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Product Code: 575

 

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Modernize Your Recreation Center for Today’s Needs

Author: Colleen McKenna, Keith Fuchigami
Details several creative ways in which older recreation centers can adapt to the new functional and design opportunities that currently exist in the marketplace.
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Product Code: 827008094394

 

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Key Metrics, Measures, and Rules of Thumb in Facility Design

Author: Jack Patton
Provides an overview of specific facility evaluation tools and planning metrics that can help organizations assess their space needs, equipment layouts, and big-picture problematic requirements.
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Product Code: 827008099795

 

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Making Your Front Desk Work for You and Your Customers

Author: Jeanne Wunderle
Details three major components of all front desks—technology, personnel and design—and then explores several tested strategies for ensuring that a facility’s front-desk operation is successful.
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Product Code: 827008101498

 

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Growing Membership with Yelp, Google Places, and IDEA FitnessConnect (MP3)

Author: Mike Bannan
This session was recorded during IHRSA's 30th Annual International Convention & Trade Show in March 2011.
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Product Code: 11CONV32

 

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Five Star Service: Standards - Strategies - Solutions (MP3)

Author: Brent Darden
This session was recorded during IHRSA's 30th Annual International Convention & Trade Show in March 2011.
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Product Code: 11CONV33

 

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Scoring an 'Ace' - Successful Tennis Programming for Profit (MP3)

Author: Michael Mahoney
This session was recorded during IHRSA's 30th Annual International Convention & Trade Show in March 2011.
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Product Code: 11CONV34

 

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7 Components of a Productive Personal Training Session (MP3)

Author: Mike Wunsch
This session was recorded during IHRSA's 30th Annual International Convention & Trade Show in March 2011.
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Product Code: 11CONV35

 

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Big Company Talent Management for Small Organizations (MP3)

Author: Dave Milani
This session was recorded during IHRSA's 30th Annual International Convention & Trade Show in March 2011.
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Product Code: 11CONV36

 

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21st Century Applied Technology to Streamline Your Club's Systems (MP3)

Author: Drew Chesler, Skye Kaiss
This session was recorded during IHRSA's 30th Annual International Convention & Trade Show in March 2011.
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Product Code: 11CONV37

 

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Measure, Evaluate and Understand Your Organization's Culture & Values: Implications for Leadership and Business Strategy (MP3)

Author: Jeb Gorham
This session was recorded during IHRSA's 30th Annual International Convention & Trade Show in March 2011.
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Product Code: 11CONV38

 

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Sell Your Way to the Top: Becoming a Sales Superstar (MP3)

Author: Christine Forster
This session was recorded during IHRSA's 30th Annual International Convention & Trade Show in March 2011.
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Product Code: 11CONV39

 

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Capturing the Youth Market: The Catalyst for a Lifetime of Fitness (MP3)

Author: Karen Jashinsky
This session was recorded during IHRSA's 30th Annual International Convention & Trade Show in March 2011.
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Product Code: 11CONV40

 

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Write to Be Read: Press Releases, Social Media, Business Letters, Reports and More (MP3)

Author: Alexandra Williams
This session was recorded during IHRSA's 30th Annual International Convention & Trade Show in March 2011.
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Product Code: 11CONV42

 

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Building a Cohesive Team: Going Deeper on the First Discipline of a Healthy Organization (MP3)

Author: Jeff Gibson
This session was recorded during IHRSA's 30th Annual International Convention & Trade Show in March 2011.
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Product Code: 11CONV43

 

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Practical Steps to Reduce Risk, Prevent Injuries & Defend Your Business (MP3)

Author: Joe Hassinger, Michael Amaro
This session was recorded during IHRSA's 30th Annual International Convention & Trade Show in March 2011.
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Product Code: 11CONV44

 

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Successfully Attracting the Women's Market by Exceeding Their Expectations (MP3)

Author: Jasmin Kirstein
This session was recorded during IHRSA's 30th Annual International Convention & Trade Show in March 2011.
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Product Code: 11CONV45

 

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Strength in Numbers: Growing Participation in Your Group Training Programs (MP3)

Author: Rob Gagnon, Amy Lamontagne, Samantha Merchant
This session was recorded during IHRSA's 30th Annual International Convention & Trade Show in March 2011.
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Product Code: 11CONV46

 

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Improving Sales & Member Retention through Productive Conversations with the Unfit (MP3)

Author: Larry Stybel
This session was recorded during IHRSA's 30th Annual International Convention & Trade Show in March 2011.
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Product Code: 11CONV47