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Sales & Service—Two Sides of the Coin

Author: Bill McBride & Brent Darden
Published 2013
Length 93 minutes
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Product Code: 827008285990

 

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Marketing to Women: Structural Tools to Make Your Club More Attractive to Women

Author: Jasmin Kirstein
Length 76 minutes
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Product Code: 827008285792

 

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Booming Opportunity: Catering to the Needs of Older Adults

Author: Maureen Hagan
Length 68 minutes
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Product Code: 827008286591

 

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Sales Success: Managing Your Team to Increased Membership Sales (Webinar)

Author: Chuck Hall
In this IHRSA webinar, sponsored by Cybex, you will learn how to manage and position your sales team for success.
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Product Code: 2013609

 

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IHRSA Member Retention Report (Volume 1, Issue 4)

Author: Presented by IHRSA
The IHRSA Member Retention Report is a quarterly report designed to help club operators improve efforts around membership retention.
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Product Code: MRR-Spring2013

 

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Enhancing the Member Experience: Lessons Learned from the World's Most Successful Brands (Webinar)

Author: Blair McHaney
In this IHRSA webinar, sponsored by Cybex, you will learn how to improve the overall experience of your health club's members.
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Product Code: 2013608

 

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101 Ideas & Insights About Resolving Conflict

Author: Susan Fee
Length 129 pages
Preview available
Also available as an eBook
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Product Code: 9781606792742

 

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Tapping the Medical Opportunity - Benefiting Your Club and Community

Author: Edward M. Phillips, M.D.
In this IHRSA webinar, you will learn how to benefit your health club and the community by partnering with local healthcare organizations.
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Product Code: 2013605

 

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Gain and Retain More Clients by Thinking Differently (MP3)

Author: Heather Castellanos
This educational session was recorded during IHRSA's 32nd Annual International Convention & Trade Show in March 2013.
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Product Code: 13CONV01

 

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Fostering Member Apostles and Advocates (MP3)

Author: Stephen Tharrett
This educational session was recorded during IHRSA's 32nd Annual International Convention & Trade Show in March 2013.
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Product Code: 13CONV02

 

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Building an Iconic Personal Training Business: Integrating Proven Principles in Your Club (MP3)

Author: Luke Carlson
This educational session was recorded during IHRSA's 32nd Annual International Convention & Trade Show in March 2013.
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Product Code: 13CONV03

 

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Booming Opportunity: Catering to the Needs of Older Adults (MP3)

Author: Maureen Hagan
This educational session was recorded during IHRSA's 32nd Annual International Convention & Trade Show in March 2013.
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Product Code: 13CONV04

 

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An In-Depth Approach to Making Pilates Profitable (MP3)

Author: Adrienne McBride
This educational session was recorded during IHRSA's 32nd Annual International Convention & Trade Show in March 2013.
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Product Code: 13CONV05

 

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Create Your Business Plan and Find Capital for Your Dream Club (MP3)

Author: Jim Zupancic
This educational session was recorded during IHRSA's 32nd Annual International Convention & Trade Show in March 2013.
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Product Code: 13CONV06

 

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Choose Your Own Adventure: Assessing the Rewards & Risks to Success (MP3)

Author: David Patchell-Evans
This educational session was recorded during IHRSA's 32nd Annual International Convention & Trade Show in March 2013.
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Product Code: 13CONV07

 

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Get Noticed with Local Search Engine Optimization (MP3)

Author: Casey Conrad
This educational session was recorded during IHRSA's 32nd Annual International Convention & Trade Show in March 2013.
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Product Code: 13CONV08

 

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It’s a Mystery: Insights into What Your Members & Prospects are Truly Encountering (MP3)

Author: Justin Tamsett
This educational session was recorded during IHRSA's 32nd Annual International Convention & Trade Show in March 2013.
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Product Code: 13CONV09

 

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Secrets of the World’s Most Successful Health Clubs (MP3)

Author: Phillip Mills
This educational session was recorded during IHRSA's 32nd Annual International Convention & Trade Show in March 2013.
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Product Code: 13CONV10

 

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Increase Profits with a 12-Month Integrated Sales & Marketing Plan (MP3)

Author: Alan Leach
This educational session was recorded during IHRSA's 32nd Annual International Convention & Trade Show in March 2013.
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Product Code: 13CONV11

 

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Steps to Successfully Launch a New Program or Service (MP3)

Author: Bonnie Patrick Mattalian
This educational session was recorded during IHRSA's 32nd Annual International Convention & Trade Show in March 2013.
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Product Code: 13CONV12